Franchise Support Executive

Operations – Islamabad, Federal

About CarFirst:

CarFirst is transforming the way cars are traded in Pakistan with a network across the country and aspirations to expand geographic footprint locally and internationally. CarFirst is a very well-funded organization. We are in operation since 2016 and have been able to raise two of the largest VC investment rounds from some of the most prestigious investors from across the world.

Duties and Responsibilities:

  • Support the business partner in managing franchise operations which will include Car wash from designated washing station, taking pictures of the car and uploading pictures on shared drive
  • Create car ads on online platforms with a description that can make a good sales pitch
  • Create car supply using available resources for the franchise as and when required
  • Manage leads over the phone and convince customer to visit the franchise
  • Create a welcoming environment for customers when they visit the franchise
  • Upsell value added services such as Insurance, Warranty, Car finance, Tracker
  • Regularly interact with all relevant teams and skillfully build effective relationships.

Who are we looking for:

  • 1 to 3 years of experience in franchise sales
  • Proven track record of customer services and coordination experience
  • Very fluent in using social media sites and basic computer programs
  • Excellent communication and stakeholder management skills
  • At least a bachelor’s degree in sales/marketing/commerce
  • Auto industry knowledge will be an advantage.

What do we offer:  

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working on the best practices from around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
  • Local and international exposure with our partner ventures and global offices
  • Benefits: PF, Group Medical, EOBI etc.
  • Location Islamabad, Federal
  • Department Operations
  • Employment Type Full-Time
  • Minimum Experience Mid-level
  • Compensation PKR 25,000/ month- PKR 35,000/ month